Dynamic Capital

The Agent Bible

A complete reference for the producing agent — onboarding, execution, and growth.
Chapter One

Fresh Agents
— The Roadmap

Welcome to Dynamic Capital. The path ahead is proven. Follow it step by step. Don't skip. Don't overthink.

Do Not Miss These Times
Prime Time Hours
Mon – Fri
8:30 AM – 1:00 PM
+
Mon – Fri
4:00 PM – 9:00 PM
+
Saturday
10:00 AM – 3:00 PM
These are the hours your leads answer the phone. Be on the phones — not in your inbox. Admin, paperwork, follow-up emails, training videos, and everything else gets done before Prime Time or after. Nothing else takes priority during these blocks.
The Dashboard
Live Training Schedule
Mon – Fri
7:40 AM
Morning Hype Call
Join via Zoom →
Monday
2:30 PM
Team Meeting
Discord · Training Room 1 →
Tuesday
2:30 PM
Team Training
Discord · Training Room 1 →
Mon – Thu
3:00 PM
Eterna Training
Join via Zoom →
Friday
2:00 PM
Company-Wide Call
Join via Zoom →
First things first

Your only objective in week one is to get licensed, get contracted, and get on the phones. Everything else is noise.

I
Step One

Get Licensed

Complete a pre-licensing course and pass your state exam. This is the gate — nothing else can happen until your license number is in hand.

i
The Walkthrough — How to Get Licensed
4 min read
  1. Pick your state. You'll be licensed in your resident state first. Non-resident licenses can be added later through NIPR.
  2. Enroll in an approved pre-licensing course. ExamFX, Kaplan, and StateRequirement are the most common. Choose the Life & Health course (the most common path on our team).
  3. Create your NIPR account at nipr.com. You'll use this for the rest of your career — every state license, every renewal.
  4. Get fingerprinted. Most states require live-scan or ink fingerprints. Schedule this the same week you enroll — appointments fill up.
  5. Schedule your state exam IMMEDIATELY. Don't wait until you finish the course — see the 14-day rule below.
  6. Study the course. Focus on practice tests; the real exam mirrors them closely.
  7. Take the exam. Pearson VUE or PSI proctors most states — bring two forms of ID.
  8. Apply for your license via NIPR within 48 hours of passing. State turnaround is usually 3–10 business days.
  9. Send your license number to your upline the moment it arrives. Include: full legal name, NPN, phone number, email, and resident state. Contracting can't start without it.
14
The 14-Day Rule
Schedule your state exam for no more than 14 days after enrolling in your pre-licensing course. A hard deadline forces focus. Agents without a scheduled exam tend to drift for months. Book it before you finish lesson one.

Best Practices for Fast Licensing

  • Study daily, not in marathons. 60–90 focused minutes per day beats one 6-hour Saturday session.
  • Skip the textbook — drill practice tests. Take a full practice exam every other day. Treat wrong answers as a study list.
  • Score 80%+ on three consecutive practice exams before taking the real test.
  • Take the exam in the morning when your focus is sharpest. Avoid Mondays and Fridays.
  • If you fail, rebook within 48 hours. Don't let momentum die. Most states allow retakes the next business day.
  • Submit your NIPR application the day you pass. Have your photo, fingerprint receipt, and payment ready.

Department of Insurance Directory

Every state's official DOI. For licensing questions, application status, and verification — call them directly.

Alabama
aldoi.gov · (334) 269-3550
Alaska
commerce.alaska.gov · (907) 269-7900
Arizona
difi.az.gov · (602) 364-3100
Arkansas
insurance.arkansas.gov · (501) 371-2600
California
insurance.ca.gov · (800) 927-4357
Colorado
doi.colorado.gov · (303) 894-7499
Connecticut
portal.ct.gov/cid · (860) 297-3800
Delaware
insurance.delaware.gov · (302) 674-7300
District of Columbia
disb.dc.gov · (202) 727-8000
Florida
floir.com · (850) 413-3140
Georgia
oci.georgia.gov · (404) 656-2070
Hawaii
cca.hawaii.gov/ins · (808) 586-2790
Idaho
doi.idaho.gov · (208) 334-4250
Illinois
idfpr.illinois.gov · (217) 782-4515
Indiana
in.gov/idoi · (317) 232-2385
Iowa
iid.iowa.gov · (515) 654-6600
Kansas
insurance.kansas.gov · (785) 296-3071
Kentucky
insurance.ky.gov · (502) 564-3630
Louisiana
ldi.la.gov · (225) 342-5900
Maine
maine.gov/pfr/insurance · (207) 624-8475
Maryland
insurance.maryland.gov · (410) 468-2000
Massachusetts
Michigan
michigan.gov/difs · (517) 284-8800
Minnesota
mn.gov/commerce · (651) 539-1500
Mississippi
mid.ms.gov · (601) 359-3569
Missouri
insurance.mo.gov · (573) 751-4126
Montana
csimt.gov · (406) 444-2040
Nebraska
doi.nebraska.gov · (402) 471-2201
Nevada
doi.nv.gov · (775) 687-0700
New Hampshire
nh.gov/insurance · (603) 271-2261
New Jersey
state.nj.us/dobi · (609) 292-7272
New Mexico
osi.state.nm.us · (505) 827-4601
New York
dfs.ny.gov · (800) 342-3736
North Carolina
ncdoi.gov · (855) 408-1212
North Dakota
insurance.nd.gov · (701) 328-2440
Ohio
insurance.ohio.gov · (614) 644-2658
Oklahoma
oid.ok.gov · (405) 521-2828
Oregon
dfr.oregon.gov · (888) 877-4894
Pennsylvania
insurance.pa.gov · (717) 787-2317
Rhode Island
dbr.ri.gov/insurance · (401) 462-9520
South Carolina
doi.sc.gov · (803) 737-6160
South Dakota
dlr.sd.gov/insurance · (605) 773-3563
Tennessee
tn.gov/commerce/insurance · (615) 741-2241
Texas
tdi.texas.gov · (800) 252-3439
Utah
insurance.utah.gov · (801) 957-9200
Vermont
dfr.vermont.gov · (802) 828-3301
Virginia
scc.virginia.gov · (804) 371-9741
Washington
insurance.wa.gov · (360) 725-7000
West Virginia
wvinsurance.gov · (304) 558-3386
Wisconsin
oci.wi.gov · (608) 266-3585
Wyoming
doi.wyo.gov · (307) 777-7401
Begin Pre-Licensing
II
Step Two

Get Contracted with Carriers

Once licensed, get appointed with the core carriers. You can't write a policy with a carrier you aren't contracted with.

i
The Walkthrough — How Contracting Works
5 min read
  1. Send your license info to your upline the day your license is issued. Include: full legal name, NPN, phone number, email, and resident state.
  2. Your upline submits your initial Eterna contracting. You'll receive a portal link to upload the following documents:
    • Picture of your driver's license or government-issued ID
    • E&O insurance certificate — get E&O through NEXT
    • Voided check OR direct deposit form
  3. Once admin reviews and approves your portal upload, you'll receive a SureLC email for each carrier you're being contracted with. Complete ALL of the SureLC forms. Skipping or delaying any one of them holds up the whole batch.
  4. Complete background check authorization when prompted. Most carriers run a Vector One background check — disclose anything in your history up front.
  5. Carrier portal logins arrive last. Each carrier sends a separate email with login credentials and your Writing Number / Agent ID. Save them in a password manager — you'll need them on every application.
  6. Build your carrier binder. One document with each carrier's portal URL, writing number, login info, and product cheat sheet. This becomes your daily reference.

What Emails You'll Receive — In Order

Four waves of emails. Don't ignore any of them. Sign and complete each one within 24 hours so contracting doesn't drag.

A note on contracting questions

If you have ANY question during contracting — wrong email, missing form, unclear request — bring it to the Monday Team Meeting at 2:30 PM or the Morning Hype Call. Message your upline directly for anything urgent. Don't sit on it.

III
Step Three

Complete Training

Watch the full onboarding curriculum before your first dial day. The agents who skip this stage stall out fastest.

3
First Thing After Contracting — Sign Up for the 3-Day Orientation
The moment your contracting wraps up, register for the next 3-Day New Agent Orientation. It's the foundation everything else builds on — don't skip it, don't postpone it.
Register for 3-Day Orientation
i
The Walkthrough — How to Use Our Training Library
3 min read
  1. Register for the next 3-Day New Agent Orientation as soon as your contracting is complete. Link in the callout above.
  2. Take notes by hand. Active note-taking doubles retention. Keep a single training notebook.
  3. Practice the script out loud, daily. Read it. Record yourself. Play it back. Cringe. Improve.
  4. Show up to the Morning Hype Call (Mon–Fri 7:40 AM) every single day. It sets the tone for your Prime Time block.
  5. Attend Eterna Training (Mon–Thu 3 PM) every day until you're producing consistently.
  6. Watch the recorded top-producer calls. 10–15 of these is worth a month of theory.
  7. Review the Dynamic Capital Zoom trainings. The full archive lives in Google Drive — pull it up between dial blocks.
Two hours, not two weeks

Don't binge training for two weeks before dialing. Get through orientation, then start dialing. Real calls teach faster than any video. Keep the daily training going alongside live activity.

Recorded Top-Producer Calls

The fastest way to learn the script in action.

Open Folder

Dynamic Capital Zoom Trainings

Full archive of recorded team trainings.

Open Folder
IV
Step Four

Set Up Your Tools

You cannot dial without these. Get them set up before day one — not on day one.

i
The Walkthrough — Setting Up Your Tech Stack
5 min read
  1. Request a WAVV dialer seat. Text Chris for help getting on the Team WAVV license. It's $99/month. Dynamic Capital covers your additional numbers and spam protection on top of that.
  2. Connect your phone number to WAVV once you're added. Install the Chrome extension. Test by calling your own cell.
  3. Purchase the Eterna CRM at joineterna.com/get-eterna-crm. Once you've signed up, your upline will send the setup instructions and walk you through your first lead record.
  4. Bookmark your carrier portals. Transamerica, Mutual of Omaha, Ethos, Fidelity Life. Save the logins in a password manager (1Password / Bitwarden) the same day you receive each carrier email.
  5. Do dummy e-apps to get comfortable. Run several practice applications from start to e-signature in each carrier portal so you know every screen cold before doing one live with a client.
  6. Calendar setup. Block Prime Time (M–F 8:30–1 and 4–9, Sat 10–3), Morning Hype (M–F 7:40 AM), Eterna Training (M–Thu 3 PM), Friday Company-Wide Call, and 1-on-1 with your upline. Recurring, non-negotiable.
  7. Headset + reliable internet. A USB headset (Logitech H390 or similar) and wired ethernet beats wifi for call quality. Bad audio = lost sales.
If something doesn't work

Tech issues happen. Open a support ticket in Discord under the tech-support channel. Don't burn an entire day troubleshooting alone — most issues take 5 minutes when someone walks you through.

V
Step Five

Request Your First Lead Batch

Once you're trained and your tools are live, request leads from your upline. Do not request leads before you're ready to dial them.

i
The Walkthrough — Requesting & Loading Your First Leads
4 min read
  1. Confirm you're ready. License in hand, carriers appointed, 3-Day Orientation complete, script practiced out loud, WAVV working.
  2. Do a roleplay with your upline. Run through the full script — intro, qualification, presentation, close. Don't dial real leads until your upline signs off on your roleplay.
  3. Do a dummy app with your upline. Walk through the application in the carrier portal start to e-signature with your upline watching. Iron out every screen.
  4. Have your upline request your first 200 aged leads. They'll submit the request through the lead system and confirm payment.
  5. Wait for upload confirmation. You'll be notified when leads are loaded into WAVV/CRM — usually within 1–2 business days.
  6. Go into Discord with the team. Join the agent voice channel. Mic unmuted, cameras on — your upline can hear your calls and coach you live, between calls.
  7. Print your script and objection sheet. Have them on the desk in front of you for the first 100 calls.
Leads age fast

An exclusive lead is worth the most in the first 48 hours. After 7 days, conversion drops by half. Get on the phones the day your batch lands.

VI
Step Six

Dial. Track. Adjust.

Now you're an agent. The work begins. Discipline beats motivation — hit your activity numbers every single day.

i
The Walkthrough — A Producing Agent's Day
4 min read
  1. Start each day the same way. Review pending applications, callbacks scheduled for today, and your numbers from yesterday — before you touch the phone.
  2. Warm up. Read the opening script aloud twice. Run through your top three objections out loud. Two minutes total.
  3. Dial in blocks of 90–120 minutes. No phone-checking, no email, no social. Just dial. Stand up between blocks.
  4. Disposition every contact in WAVV/CRM the moment the call ends. Not at the end of the day. Now.
  5. Schedule callbacks in the calendar with reminders. Never trust your memory.
  6. Submit apps the same day they're written. Don't sit on a signed app overnight — carrier turnaround starts when you submit.
  7. Start every day with the Morning Hype Call (Mon–Fri 7:40 AM). It primes the dial block that opens at 8:30.
  8. Hit Eterna Training at 3 PM Monday through Thursday. Even on busy days. Even when you'd rather not. Especially when you'd rather not.
  9. End-of-day review. Log dials, contacts, and applications. Send your numbers to your upline. Plan tomorrow's first hour before you log off.
  10. Mondays at 2:30: Team Meeting in Discord (Training Room 1). Tuesdays at 2:30: Team Training in the same room.
  11. Every Friday: Company-Wide Call. Review your weekly numbers and adjust for next week.
The discipline of activity

Production is downstream of activity. Hit the numbers every single day and results follow within 30 days. Skip activity and no amount of motivation will save the week.

Frequently Asked Questions

Everything new agents ask in the first 30 days. Click any question to expand.

Faster than almost any other commission career. Most new agents see their first commission deposit within 2 to 4 weeks of writing their first application. Here's how the timeline actually flows:

From First Dial to First Paycheck
The Payout Timeline
From a written app to commission in your bank account.
1
Day 0
Application Written
Close on a call, e-sign the app together.
2
Day 1 – 3
Submitted to Carrier
App enters underwriting at the carrier.
3
Day 3 – 14
Underwriting
Carrier reviews; many simplified-issue products approve same-day.
4
Day 7 – 21
Policy Issued
Client receives policy; commission posts to your account.
5
Day 14 – 28
First Commission Paid
Direct deposit hits — typically weekly thereafter.
As fast as 2 weeks from your first written app
Weekly commission · Daily pay options · Advance available

The bottom line: activity in week one drives commission in week three. Every day you delay your first dial is a day you delay your first deposit.

It depends entirely on activity. Agents who hit the phones consistently and follow the system tend to see their first commission within the first 30 days, with momentum building from there.

The rough ranges we see:

  • Days 1–30: Most agents are still ramping — licensing, contracting, training. First commissions appear at the end of this window for agents who got started quickly.
  • Days 31–60: Production starts to compound. Agents writing 2–4 applications per week are common at this stage.
  • Days 61–90: Top performers are consistently producing. This is where activity discipline separates the agents who scale from those who plateau.

Every number above is downstream of dial hours. The system works when you run it.

Yes — agents pay for their own leads, but you don't have to come up with the cash upfront in every case. The full process lives in Chapter III: Upline Book of Source under "How to Request 200 Leads."

Most new agents start with a smaller batch and scale up as their conversion improves. Lead financing through future commission is available for qualifying agents. Talk to your upline before placing your first order so you don't overcommit.

You retake it. Most states allow a retest within 24 to 72 hours — and many agents who pass the second time learn more from the first attempt than from any study session.

  • Rebook your exam within 48 hours. Don't let momentum die.
  • Identify the sections you missed and drill practice questions on those topics.
  • Most states charge a re-examination fee (usually $40–$100). Plan for it.
  • Some states require a waiting period after multiple failures — check your state's DOI page above.

Failing once is normal. Quitting after one fail is the real cost.

Yes, but with eyes open. Many agents start part-time and transition to full-time once their commission replaces their salary.

What you need to know:

  • Leads answer during Prime Time — the M–F 8:30–1 block, the M–F 4–9 block, and Saturday 10–3. Make sure your day job allows you to cover at least one of these consistently.
  • Aim for a minimum of 15–20 Prime Time hours per week if you're serious about ramping.
  • Attend the Morning Hype Call (7:40 AM) and Eterna Training (3 PM) whenever you can — even one a day keeps you connected.
  • Set a clear transition trigger: "When my monthly commission hits $X for two consecutive months, I'll go full-time."

The agents who fail at part-time are the ones who treat it like a hobby. The ones who succeed treat it like a second shift.

Sometimes — these are called chargebacks. If a client cancels their policy within a specific window after issue (typically 6–12 months, varies by carrier), the carrier reclaims a prorated portion of the advance commission they paid you.

How to minimize chargebacks:

  • Sell the right product for the client's actual budget — never stretch a premium they can't sustain.
  • Set the bank draft date to align with the client's payday.
  • Follow up with new clients in the first 30 and 60 days. Confirm the policy is in force and they're happy.
  • Verify payment method during the application, not after.

Chargebacks are part of the business. The goal is to keep them low through good selling, not to avoid writing business altogether.

In order of speed:

  • Your direct upline — first stop for anything urgent. They've been where you are.
  • Morning Hype Call (Mon–Fri 7:40 AM) — drop questions in chat or stay on after the call.
  • Eterna Training (Mon–Thu 3 PM) — Q&A is part of every session.
  • Monday Team Meeting (2:30 PM, Discord Training Room 1) — bigger-picture questions.
  • Discord — post in the relevant channel; someone is usually around.

The "Who to Ask When You're Stuck" cards at the bottom of this page list the specific person for licensing, contracting, tech, and upline questions.

The Onboarding Checklist

  • Pre-licensing course completed
  • State exam passed
  • License number received
  • Contracting paperwork submitted
  • Carrier appointments confirmed
  • Onboarding training watched
  • WAVV dialer access granted
  • CRM login working
  • First lead batch requested
  • First dial day on the calendar

Who to Ask When You're Stuck

Licensing

Reach out to your upline.

Contracting & Carriers

Submit a support ticket through portal.goeterna.com.

Tech Support & CRM

In Discord, post in #tech-support-create-ticket.

Chapter Two

Agent's
Book of Source

Your daily reference. Scripts, vendors, and every link a producing agent needs within reach.

Index
— Jump to a section —
I.The Sales Script§ 01
6 phases · Intro → Qualify → Discovery → Present → Apply → Refer
II.Recommended Vendors§ 02
WAVV · CRM · Lead vendors · Quoting · E-app
III.The Resource Library§ 03
Google Drive folders — training, scripts, calls, marketing
IV.The Daily Workflow§ 04
Morning · Dial block · End of day
How to use this

Learn it. Internalize it. Then make it yours. Don't read it word-for-word — own it. Click any phase below to jump to it.

Phase I · Intro — Open & Engage
{{ClientName}}, can you hear me?
[Client responds]
Perfect — it's {{AgentName}}. I'm calling you back about the request you put in with me.
Silence until the client responds
You watched one of my videos on the IUL for generational wealth and tax-free retirement — does that ring a bell?
Perfect! It's {{AgentName}}, how's everything been! It's been a while since we've talked.
You probably don't remember this. You watched one of my videos on the IUL a while back. What ended up happening? Did you give up on that?
If they object here, tap the matching objection below
Response — "I don't remember"
No worries — I don't even remember what I had for breakfast. So you clicked on my Facebook ad because you were either: (1) looking to protect your family, or (2) looking into tax-free retirement and generational wealth. Which one were you leaning toward?
Response — "How did you get my number?"
[Add response]
Response — "I'm not interested"
[Add response]
Response — "Take me off your list"
[Add response]
Response — "I'm busy right now"
[Add response]
Perfect. What were you looking to accomplish?
Got it — if we could only solve one first, which matters more right now?
Make sure to understand whether it's retirement or generational wealth for family.
[Client answers]
What made it so important to you?
Set the Agenda
Perfect — I like to make these calls very simple: 1. Explain how it all works — the good and the bad. 2. Work with the top options to see what's going to be available to you. 3. Then customize it for your goals so you understand how it'll work for your future. Sound fair?
Phase I of VI
Phase II · Qualification (You-Focused)
1. Medical Records
Perfect — so the first thing is your health. How are your medical records?
Follow up if needed: • "Any medications you're actively taking or been prescribed?" • "Any diagnosis?"
2. Driving
How's your driving record? Any DUI or DWI in the past 5–10 years?
3. Banking
Are you banking with a major bank or a local bank?
Wait for response
[Client answers — major or local]
Oh great — opened it local to you in {{state}}?
Wait for response
[Client confirms]
Nice! Which one in specific?
Wait for response
[Client names the bank]
If they fight you on the name: don't stress it too hard — you don't want to lose the sale over that. But if they ask, you can say: "I have partnerships with different banks, so I like to know in case there's anything that could help you. But no worries."
4. Criminal
Lastly — but you have to be honest with me… you don't plan on robbing that bank this weekend do you? If you decide to let me know — I can send you an Uber 😂 So no felonies or major charges in the past 10 years?
Phase II of VI
Phase III · Discovery

Order depends on their goal. Run Lane A if they said Retirement / Investment. Run Lane B if they said Family Protection / Generational Wealth.

Lane A — Retirement / Investment Goal
Now retirement-wise — what age did you plan on retiring?
Pain point questions — dig until pain: • "What made this feel urgent now?" • "What happens if you don't fix this?" • "What scares you most about waiting?" • "What are you using right now for retirement — and how is it performing?"
Then ask (second):
Now let me ask you something — if something happened tomorrow, what does that look like for your family?
Pain point questions — keep going: • "Who would be stuck paying what?" • "What's the main thing you'd want covered?" • "What's the biggest worry if you didn't wake up tomorrow?"
Do you have anything in place right now for when something does happen? Work coverage, term, anything?
Lane B — Family Protection / Generational Wealth
So I know you mentioned family protection was important. If something happened tomorrow, what does that look like for your family?
Pain point questions — dig until pain: • "Who would be stuck paying what?" • "What's the main thing you'd want covered?" • "What's the biggest worry if you didn't wake up tomorrow?" • "Do you have anything in place right now? Work coverage, term, anything?"
Then retirement (second):
Now, retirement-wise — do you have anything currently set up?
Nice! You got started — how is that performing?
Oh wow! Then what's going to be the plan?
Phase III of VI
Phase IV · Presentation — Explain Like a Human

Two paths — pick based on what they qualified for in Phase II. Click either box to expand.

Perfect — now the fun part. I'll explain the IUL very simple. I like to break this down in 3 major buckets.
1) You're building wealth with market loss protection
So how this works is your cash value grows based off an index like the S&P 500 — which gives you way more growth than a traditional bank account. Now typically when you get into the market, you deal with two major headaches: (1) taxes whenever you pull those dollars (2) market losses. The IUL keeps you safe from both — unlike a 401k, IRA, or traditional brokerage account. You have a 0% floor. So when the market crashes like it did in 2008, you don't lose a single dollar that you've made or invested. And on the tax side, it keeps your cash value completely tax free because at its core it's a life insurance policy that can cover you up to 120. Life insurance isn't taxed. You said {{Goal}} and {{PainPoint}} — this is exactly why this type of plan exists. Does that make sense?
2) Access with no "retirement penalties"
You sound young, how young are you?
You're asking this to get age. If under 60, mention you can't touch any retirement accounts till 60.
In a 401k/IRA, you touch money too early and you get hit with penalties and taxes. With the IUL you can access the cash value when you need it. I pulled 30k out of mine to put towards a real estate rental property — no penalties, no taxes — just paperwork and a check. A client did something similar and pulled out 15k to put down towards a laundromat to start his own business. Does that all make sense?
3) Living Benefits Rider (favorite part)
Now my favorite part — living benefits. Do you know what living benefits are? Aflac sells this separate… but the IUL has it included. So God forbid you get hit with something major — cancer, heart attack, stroke — you can access your policy while you're alive. I had a client diagnosed with cancer — we submitted paperwork and 6 days later she had an $80,000 check from her $100,000 policy. That helps with income she's gonna lose and bills piling up. Because we've learned… it's not always the illness that kills — it's the stress and the bills that come with it. Does that all make sense so far? Any questions?
Why now
Also — it's amazing you're looking at this at your age. Most people procrastinate… then they hit their 50s/60s and realize it's too late. For you — what makes this important now?
STOP saying "IUL". Pivot to whole life.
So based off the pre-qualification we spoke about, I'll be looking into a couple products. One of them will be a whole life — they're very simple. Whole life is simple: it's permanent protection, and it builds cash value over time. So your family is protected no matter what — and you're building a bucket of money inside the policy. Nice part about these is you're building cash value that can be used in the case of an emergency… or just money sitting like a savings — that's completely tax free and penalty free whenever you're ready to use it. So with {{PainPoint}}, this is the safest way to still get protection + build value. Does that make sense?
If you're set on the IUL concept for generational wealth, one option we can look at is using your child as the insured. You'd be the owner, you fund it, and it's building value long-term for them. Is that something you'd be open to — yes or no?
If they object during the presentation, tap the matching objection below
Response — "I already have life insurance"
[Add response]
Response — "I don't trust insurance companies"
[Add response]
Response — "Why now — can't I do this later?"
[Add response]
Response — "Sounds too good to be true"
[Add response]
Response — "I want to compare other quotes"
[Add response]
Phase IV of VI
Phase V · Qualifying Process & Application
Perfect — now let's look into what you qualify for, then we can customize it to make sure it's something that's going to make sense for you.
📲 Send digital business card & CrankWheel link
I just texted you a link. Click on it — you'll be able to see the initial process and me in the top right corner so you know I'm a real person.
Wave at them and smile.
Consent + Medical Records
So I actually don't send nurses out like the old days. Everything is based on your medical records like we spoke earlier. All of those medical records are fully confidential due to the HIPAA law — which simply means no one can check anything without your permission. Do you give {{Carrier}} your consent to review your medical records?
[Client says yes]
Perfect — they just need you to verify your social.
Budget + Customization
To customize this around {{PainPoint}} — what are you comfortable investing monthly?
Let them think for 3 seconds, then say
Before you answer that, let me give you an example. I have a minimum XXX I'm comfortable with, but I also overfund my policy whenever I have extra cash sitting to expand my cash value growth. So I'm not tied to one certain higher amount… I'm comfortable starting here, and I can always put more money in later to make my future look even brighter.
Draft Availability
Alright {{ClientName}} — so you do qualify for day 1 to start your IUL! Would the funds be available in your checking or savings in 2–3 days to process the first draft?
THEN SHUT UP AND WAIT. (If Whole Life path: replace "IUL" with "policy.")
If they stall at the close, tap the matching objection below
Response — "I need to think about it"
[Add response]
Response — "I need to talk to my spouse"
[Add response]
Response — "It's too expensive"
[Add response]
Response — "Send me something in writing"
[Add response]
Response — "Can I just sign up online?"
[Add response]
Response — "My bank info is at home"
[Add response]
Response — "Call me back next week"
[Add response]
Close — If Instant Approval
Perfect — I've got good news and bad news… which do you want first? Bad news: you're stuck with me for the rest of your life. 😂 Good news: you're approved and everything is going to be mailed to you directly from {{Carrier}}. Do you have any questions for me?
Set follow-up
Perfect — let's schedule a quick call in a few days. I'll help you set up the portal and make sure you got the packet.
Close — If Underwriting
Perfect — typically this gets sent to the team to do some final checks and any questions they have for you or myself. Do you have any questions for me? Great — within 2–3 days you should be hearing back from me once I hear from the carrier!
Set follow-up anyway
Let's put a quick check-in on the calendar so you're not guessing — and if it comes back sooner, I'll call you early.
Phase V of VI
Phase VI · Referral Close
Also, I give out referral rewards to clients who send me family or friends that get approved — so if anyone comes to mind, shoot them my way. I'll take care of them just like I did for you.
✅ Set the follow-up meeting 3–4 days before the first draft date.
Phase VI of VI
Agent Notes — Must Capture

Every call should capture these data points. Log them in the CRM immediately after the call.

Capture List

  • Goal + Pain Point (their exact words)
  • Health notes (conditions, meds, tobacco)
  • DUI / major driving issues
  • Felony / major charges (last 10 years)
  • Bank name
  • Monthly budget
  • Beneficiary name + relationship
Agent Notes — End of Script

Common Rebuttals

Rebuttals we're actively building together — fill in responses as we work through them.

"
I need to think about it.
Open

[Add response]

"
I need to talk to my spouse first.
Open

[Add response]

"
It's too expensive.
Open

[Add response]

"
Just send me something in writing.
Open

[Add response]

"
I already have life insurance.
Open

[Add response]

"
I don't trust insurance companies.
Open

[Add response]

"
Why now — can't I do this later?
Open

[Add response]

"
Can I just sign up online myself?
Open

[Add response]

Vetted by Dynamic Capital. Use these first.

WAVV
Text Chris G to get on the team license (see Chapter III). $99/month.
Visit
Eterna CRM
Our agent CRM. Track leads, log dispositions, schedule callbacks, manage your pipeline.
Purchase
Recommended Lead Vendors
Once you're comfortable on the phones, these are the vendors we trust.
BuyLeads
High-volume lead source. Good fit for agents running consistent Prime Time blocks.
Visit
Chris G Leads
In-house lead source through Chris. Curated, vetted for our funnel.
FF Leads
Our other go-to lead provider. Mix of aged and fresh inventory. For issues, open a Discord support ticket in #tech-support-create-ticket.
Contact Support

Direct links to every folder in the Dynamic Capital Google Drive.

Eterna Underwriting Guide

The full UW guide as a live spreadsheet. Reference during quoting and pre-qualification.

Open Guide

Recorded Top-Producer Calls

Listen to live calls — the fastest way to learn the script in action.

Open Folder

Dynamic Capital Zoom Trainings

Full archive of recorded team trainings and masterclasses.

Open Folder

Product Training

Carrier-by-carrier breakdowns and product specs.

Open Folder

Create Your Business Card

Open the team Canva template to make your digital business card. Text it to clients during Phase VI.

Open Template

Carrier Phone Numbers

Agent service lines for our core carriers. Save these in your phone before your first dial day.

Transamerica
[Add phone]
Mutual of Omaha
[Add phone]
Ethos
[Add phone]
Fidelity Life
[Add phone]
Daily Schedule — Coming Soon

A full hour-by-hour daily schedule from Chris is on the way. Drop it here when ready.

Morning · Before Dialing

  • Review your lead list for the day
  • Check carrier status updates & pending applications
  • Warm up: two minutes reading the script aloud

The Dial Block

  • Power dial through WAVV
  • Log every contact in the CRM immediately
  • Set callbacks on the calendar — not in your head

End of Day

  • Update CRM dispositions
  • Send pending apps to processing
  • Log your numbers (dials · contacts · apps)
Chapter Three

Upline
Book of Source

For agents ready to scale. Requesting leads, securing tools, and stepping into leadership.

Before you request anything

You must be active, producing, and have your activity logs current in the CRM. Don't request resources you're not ready to use.

How to Request 200 Leads

Step I — Qualify

  • Active for at least [X] weeks / months
  • Hitting minimum activity: [# dials / # apps per week]
  • CRM current — every lead from your last batch is dispositioned
  • No outstanding chargebacks or pending issues

Step II — Submit the Request

  • Fill out the lead request form: [FORM LINK]
  • Include: lead type, geography, age band, and quantity
  • Submit by [CUTOFF DAY / TIME] to make the next batch
Lead Request Form

Step III — What Happens Next

  • Upline reviews within [X] business days
  • Once approved, leads are loaded into WAVV / your CRM
  • You'll receive a notification when they're ready to dial

Step IV — Cost & Payment

Lead cost: [$ AMOUNT PER LEAD / TOTAL]. Payment method: [HOW PAYMENT IS HANDLED — deduction, upfront, financed].

How to Get on the Team WAVV License

Dynamic Capital runs a group WAVV license so every agent on the team can dial without paying for an individual seat. The process is simple.

I

Text Chris

Text Chris directly to get added to the Team WAVV license. Include your full name, the phone number you'll dial from, and your email.

  • Your upline can help facilitate the intro if you don't have Chris's number yet
  • Setup is usually same-day or next business day
II

Cost

$99
Per Month — Per Seat
Flat $99/month gets you on the dialer. Dynamic Capital covers your additional numbers and spam protection on top of that, at no extra cost to you.
III

Onboarding to WAVV

  • Once added, you'll receive a setup email directly from WAVV with login credentials
  • Install the WAVV Chrome extension
  • Connect your dialing number and configure your first campaign
  • Test by dialing your own cell phone before working real leads
IV

Billing

  • $99/month billed directly through WAVV or through the team — Chris will confirm the method when you're added
  • Additional numbers and spam protection covered by Dynamic Capital
  • Cancel or pause anytime by texting Chris

Recruiting & Building Your Team

The Recruiting Pitch

The script for bringing on new agents.

Open Pitch

New Agent Onboarding Pack

Send this to anyone you bring on board.

Open Pack

Compensation & Overrides

How team overrides work, payout schedule, and structure.

Open Doc

The Promotion Track

The path from agent to team lead to upline.

Open Doc

Upline Contacts

[YOUR DIRECT UPLINE]
Day-to-day questions, lead requests, escalations.
Contact
[REGIONAL / SENIOR LEAD]
Team building, advancement, larger requests.
Contact
[OPERATIONS / TECH]
WAVV, CRM, billing, accounts.
Contact
A reminder

The agents who scale fastest are the ones who follow the system. Don't reinvent the wheel — run the playbook.